Call 1300 709 560

Mon to Fri 8.00am–8.00pm AEST

or let us call you Call me now

Contact us

General Enquiries

Quotes, over the phone applications and policyholder enquiries: 1300 709 560
Monday to Friday, 8:00am–8:00pm (AEST)

Guardian Insurance Customer Service

PO Box 6728
Baulkham Hills NSW 2153

Claims

1300 308 578
Monday to Friday, 8.30am–6.00pm (AEST)
claims@guardianinsurance.com.au

PO Box 6728
Baulkham Hills NSW 2153

Email

enquiries@guardianinsurance.com.au

Office address

58 Norwest Blvd,
Norwest NSW 2153

Complaints Process

For Pet Insurance Policyholders

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on help@petsure.com.au. You can also access our underwriter’s Family Violence Policy, and their website also contains additional accessible ways you can contact us.

Why choose Guardian?

Guardian Insurance offers a range of straightforward and hassle-free insurance solutions, with substantial benefits, to suit every stage of your life.

  • 30-day money
    back guarantee
  • No medical exam
    No blood test to apply
  • Worldwide cover 24/7

Request a FREE information pack

Mandatory field

By requesting an info pack, you agree to the following terms and conditions.

You acknowledge the PDS is available here for your review. You consent to receiving a telephone call from us regarding insurance. Your information may also be used to provide you with offers to our other products, but you can opt out of this when we contact you or by calling us on 1300 709 560. We are unlikely to disclose this information to any person outside Australia. You can obtain a copy of our Privacy Policy, which includes details of how you can access and correct your information and complain about breaches of privacy law, on this website or by requesting a copy.