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General Enquiries

Quotes, over the phone applications and policyholder enquiries: 1300 709 560
Monday to Friday, 8:00am–8:00pm (AEST)

Guardian Insurance Customer Service

PO Box 6728
Baulkham Hills NSW 2153


1300 308 578
Monday to Friday, 8.30am–6.00pm (AEST)

PO Box 6728
Baulkham Hills NSW 2153

Office address

58 Norwest Blvd,
Norwest NSW 2153

For Pet Insurance Policyholders

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on You can also access our underwriter’s Family Violence Policy, and their website also contains additional accessible ways you can contact us.

  • 30-day money
    back guarantee
  • No medical exam
    No blood test to apply
  • Worldwide cover 24/7

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